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About Sono

We're on a mission to make sure no call goes unanswered

Sono is a voice AI company from Helsinki, Finland. We build AI phone agents that answer, route and make calls for service businesses — 24/7, in 7 languages. Founded in 2025 and formerly known as Sointu.

The Sono team

Sono at a glance

  • What we do AI phone agents for inbound and outbound calls: answering, booking, routing, reminders and collections
  • Founded 2025, by Aleksi Löytynoja and Elias Nygrén
  • Headquarters Kampinkuja 2, 00100 Helsinki, Finland
  • Company Sono, previously Sointu
  • Funding $1.5M pre-seed (June 2026), led by Maki.vc with Wave Ventures and Failup Ventures
  • Calls handled 100,000+, in 7 languages
  • Data Hosted in the EU, GDPR-compliant, with a data processing agreement for every customer

Our story

We started Sono after seeing the same problem repeat itself across workshops, service centers, and local businesses: busy teams miss calls — and missed calls turn into lost jobs.

It's not that people don't care. It's that the phone rings when someone's under a car, in the middle of a handover, or dealing with a customer standing right in front of them. By the time they call back, the job has already gone somewhere else.

And it's not only one call every now and then, but tens, even hundreds of missed calls every day.

Voicemail wasn't the answer. Neither was hiring another person to sit at the front desk.

So we built Sono: an AI customer service agent that answers every call, captures the right details, books appointments, and handles the routine — so the team can focus on the work that actually makes money.

Today Sono answers calls for car dealerships and workshops, property managers and logistics companies, and makes outbound payment-reminder and collection calls for finance teams.

Meet the team

Repeat founders and engineers who have shipped voice AI before. Sono is built and run from Helsinki.

Aleksi Löytynoja, Co-Founder and CEO of Sono

Aleksi Löytynoja

Co-Founder & CEO

Second-time AI founder,
ex-VC

Elias Nygrén, Co-Founder and CTO of Sono

Elias Nygrén

Co-Founder & CTO

Third-time founder,
ex-Swappie

Olli Lehikoinen, engineer at Sono

Olli Lehikoinen

Engineering

10+ years of engineering experience, ex-AI founder

Simo Potinkara, engineer at Sono

Simo Potinkara

Engineering

10+ years of engineering experience, ex-Voice AI founder

Santeri Everi, Go-to-Market at Sono

Santeri Everi

Go-to-Market

10+ years of startup experience, 2-time founder

We're hiring — see open roles

Case study

Käyttöauto

“Customers are happier when they are not bounced from one place to another.”

Jussi Hietanen, IT Manager, Käyttöauto
92%+
routed correctly first time
35 s
average routing time
99.95%+
uptime

Read the case study

Questions about Sono

Who is behind Sono?

Sono was founded in 2025 by Aleksi Löytynoja (CEO), a second-time AI founder and former venture capitalist, and Elias Nygrén (CTO), a third-time founder who previously worked at Swappie. The company is Closio Oy, a Finnish limited company (Business ID 3515243-4).

Where is Sono based?

Helsinki, Finland, at Kampinkuja 2, 00100 Helsinki. Customer data is hosted in the EU.

Is Sono the same company as Sointu?

Yes. Sointu is the company's former name. Same company, same team, same product.

Is Sono related to Sono Motors, Sonos or Suno?

No. Sono (callsono.com) is a Finnish voice AI company that builds AI phone agents for businesses. We are not affiliated with Sono Motors, the Sonos audio brand or the Suno music generator.

Who uses Sono?

Service businesses with more calls than people to answer them: car dealerships and workshops such as Käyttöauto, property managers, logistics and parking companies such as Aimo Park, and finance teams that run payment-reminder and collection calls. See the case studies.

How do I get in touch?

Book a demo and talk to our team, or sign up and set up your first AI phone agent yourself. Press and investor inquiries go through the same contact page.