Appointments & Bookings
Phone calls in. Booked appointments out.
Sono picks up, asks the right questions, finds the slot, books it in your calendar, and sends the confirmation — without anyone on your team touching the phone.
What happens to the bookings
you can't take?
Most businesses lose 20–40% of booking attempts to missed calls, hold times, or clunky online forms. Customers who want to book by phone are your most motivated callers — they've already decided they want your service.
A booking assistant costs €30,000–50,000 per year, works set hours, and handles one call at a time. Sono books unlimited appointments simultaneously, at any hour, at a fraction of the cost.
Try Sono now
Hear Sono for yourself.
In seconds.
Drop your number and Sono will call you back right now. No form-filling, no scheduling — just a real conversation with the assistant.
Sono is calling you shortly.
Keep your phone close — you'll receive a call from Sono in the next minute or two. Answer it and have a real conversation with the assistant.
How it works
From ring to booked in minutes
Every booking handled end-to-end — without a human in the loop.
Step 01
Customer calls your number
Sono answers instantly, in your brand voice. No hold music, no menus. The caller is greeted naturally.
Step 02
Collects booking details
Service type, preferred date and time, customer name and contact — gathered naturally in conversation.
Step 03
Checks your calendar
Confirms availability and offers the best slots in real time — connected live to your booking system.
Step 04
Books and confirms
Updates your calendar and sends the customer an SMS confirmation. Done — without staff involvement.
What you get
Sono Bookings
in practice
Sono writes confirmed bookings straight to your calendar — no manual data entry, no double-checking.
40% of bookings happen outside office hours. Sono captures every one.
Every customer gets an instant booking confirmation by text.
Configure separate calendars, availability windows, and services for each location.
Sono can send reminder messages before the appointment to reduce no-shows.
If a customer has a complex request, Sono transfers with full context — they never repeat themselves.
Works across industries
FAQ
Frequently asked
questions
Sono connects with most major calendar and booking platforms via API or web integration — including Google Calendar, Microsoft 365, and industry-specific systems. We configure the integration during onboarding.
Sono offers the next available alternatives and, if none are suitable, takes the customer's contact details and flags the request for your team.
Yes. Sono can be configured to collect additional details required for specific service types — vehicle registration numbers, insurance details, appointment prep instructions, and more.
Yes. Sono can be configured to send SMS reminders at a set time before the appointment — reducing no-shows without any manual effort.
Typically under an hour. We connect Sono to your calendar, configure available services and time slots, and test the flow before going live.
Get started
See Sono fill
your calendar
In a 30-minute demo we'll walk through a live booking flow using your actual services and availability.
Book a Demo