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Every missed call
is a job your competitor just booked.

When a pipe's leaking, people call three contractors and hire the first one who answers. Sono picks up while you're on a job, qualifies the lead, quotes the visit, and books the slot — so the first‑answer is always you.

Estimated revenue lost to missed calls · today

0€
23
calls missed while on jobs
9
calls went to voicemail
4
callers left no message
11
called a competitor next

Industry avg. 65€ ticket × 40% conversion · a typical small shop

Used by property teams at

Kiinteistönhoito Olander 24 Center 2ndhomes

Try Sono now

Hear Sono for yourself.
In seconds.

Drop your number and Sono will call you back right now. No form-filling, no scheduling — just a real conversation with the assistant.

Sono is calling you shortly.

Keep your phone close — you'll receive a call from Sono in the next minute or two. Answer it and have a real conversation with the assistant.

The calls you miss on the job
are your competitor's gain

Every trade business loses jobs to missed calls. Here's exactly what's happening.

You can't answer when you're working

Your hands are in a crawl space. Your phone rings, you miss it, and the customer books the next plumber on the list.

Evenings and weekends are peak inquiry time

Customers discover a problem Saturday night. If you don't answer, they book whoever does.

Every call back costs you time you don't have

Returning 20 missed calls at the end of the day adds an hour to your evening — and half of them already found someone else.

How Sono helps

Sono takes the calls
so you can do the work

Trained on your services, pricing, and availability. Books jobs directly into your calendar without you lifting a finger.

Job Bookings

Books new jobs end-to-end

Sono collects job details, checks your availability, and confirms the booking — without you ever putting down your tools.

  • Collects customer name, address, and job description
  • Checks your availability and books a slot
  • Sends customer a confirmation SMS
Call #1204 Today, 10:22am
Booked Duration: 2:41
Customer · 0:06
"I need a plumber for a dripping tap — when can you come?"
Sono · 0:12
"We have availability Wednesday from 9am or Thursday afternoon. Which works better for you?"
Wednesday 9am booked SMS sent to customer

Lead Capture

Never lose a lead to voicemail again

Even when you can't book immediately, Sono captures every caller's full details and delivers a clean, actionable summary ready for callback.

  • Captures full job details from every caller
  • Qualifies the lead — location, job type, urgency
  • Delivers a clean summary to your inbox or CRM
New Lead Today, 7:14pm
After hours
Captured details
Boiler replacement — 3-bed semi
Address: Tampere, 33100
Customer: Liisa Mäkinen
Urgency: Next week
Ready for callback tomorrow

Job Status

Keeps customers updated without interrupting you

Status calls are the most repetitive interruptions in any trade business. Sono handles them automatically — even rescheduling requests.

  • Answers "when is my tradesperson arriving?" automatically
  • Sends proactive SMS when you're on the way
  • Handles rescheduling requests without your involvement
Call #1388
In progress
Customer · 0:05
"Is the electrician still coming today?"
Sono checked your job schedule…
Sono · 0:13
"Yes, Mikael is finishing his current job and should be with you around 3:30pm. Shall I send you an SMS when he's 20 minutes away?"
ETA SMS scheduled

Setup

Up and running in under an hour

01

Connect

We link Sono to your booking calendar and set up call forwarding in under 10 minutes.

02

Configure

We train Sono on your services, service area, pricing, and availability rules.

03

Go live

Sono starts answering calls and booking jobs. You see every call log in your dashboard.

FAQ

Common questions
from trade businesses

Sono answers simultaneously — no engaged tone, no missed calls, even during your busiest periods.

Sono integrates with most major scheduling tools via API or web form. We configure this during onboarding, typically in under an hour.

Yes. Sono can be trained on your standard rates and provide ballpark pricing. For complex jobs it captures the details and flags them for a callback.

Absolutely. Sono scales from one-person operations to multi-van fleets — each with their own availability and routing.

Sono reads your calendar in real time and only offers slots that are actually free. No double bookings.

Get started

See Sono in
your trade business

We'll walk you through exactly how Sono handles bookings and lead capture — in a 30-minute demo using your own services.

Book a Demo
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