Home Services
Every missed call
is a job your competitor just booked.
When a pipe's leaking, people call three contractors and hire the first one who answers. Sono picks up while you're on a job, qualifies the lead, quotes the visit, and books the slot — so the first‑answer is always you.
Estimated revenue lost to missed calls · today
Industry avg. 65€ ticket × 40% conversion · a typical small shop
Used by property teams at
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Hear Sono for yourself.
In seconds.
Drop your number and Sono will call you back right now. No form-filling, no scheduling — just a real conversation with the assistant.
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Keep your phone close — you'll receive a call from Sono in the next minute or two. Answer it and have a real conversation with the assistant.
The calls you miss on the job
are your competitor's gain
Every trade business loses jobs to missed calls. Here's exactly what's happening.
You can't answer when you're working
Your hands are in a crawl space. Your phone rings, you miss it, and the customer books the next plumber on the list.
Evenings and weekends are peak inquiry time
Customers discover a problem Saturday night. If you don't answer, they book whoever does.
Every call back costs you time you don't have
Returning 20 missed calls at the end of the day adds an hour to your evening — and half of them already found someone else.
How Sono helps
Sono takes the calls
so you can do the work
Trained on your services, pricing, and availability. Books jobs directly into your calendar without you lifting a finger.
Job Bookings
Books new jobs end-to-end
Sono collects job details, checks your availability, and confirms the booking — without you ever putting down your tools.
- —Collects customer name, address, and job description
- —Checks your availability and books a slot
- —Sends customer a confirmation SMS
Lead Capture
Never lose a lead to voicemail again
Even when you can't book immediately, Sono captures every caller's full details and delivers a clean, actionable summary ready for callback.
- —Captures full job details from every caller
- —Qualifies the lead — location, job type, urgency
- —Delivers a clean summary to your inbox or CRM
Job Status
Keeps customers updated without interrupting you
Status calls are the most repetitive interruptions in any trade business. Sono handles them automatically — even rescheduling requests.
- —Answers "when is my tradesperson arriving?" automatically
- —Sends proactive SMS when you're on the way
- —Handles rescheduling requests without your involvement
Use cases
What Sono does
for your trade business
The specific tasks Sono handles for home service teams.
Setup
Up and running in under an hour
Connect
We link Sono to your booking calendar and set up call forwarding in under 10 minutes.
Configure
We train Sono on your services, service area, pricing, and availability rules.
Go live
Sono starts answering calls and booking jobs. You see every call log in your dashboard.
FAQ
Common questions
from trade businesses
Sono answers simultaneously — no engaged tone, no missed calls, even during your busiest periods.
Sono integrates with most major scheduling tools via API or web form. We configure this during onboarding, typically in under an hour.
Yes. Sono can be trained on your standard rates and provide ballpark pricing. For complex jobs it captures the details and flags them for a callback.
Absolutely. Sono scales from one-person operations to multi-van fleets — each with their own availability and routing.
Sono reads your calendar in real time and only offers slots that are actually free. No double bookings.
More industries
Get started
See Sono in
your trade business
We'll walk you through exactly how Sono handles bookings and lead capture — in a 30-minute demo using your own services.
Book a Demo