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Finance · Collections

Thousands of calls.
Zero agents needed.

  • Payment reminders
  • 24/7 customer service
  • Lead activation
Outbound · 01:12
Invoice #20448 · 14d late
Sono · 00:04
"This is an automated call from Finland Master regarding invoice 20448. I'm recording — would that be okay?"
Customer · 00:16
"Yes, that's fine."
Sono · 00:22
"I can send a secure payment link by SMS — or set up two instalments. Which works best?"
Consent captured · Quiet hours: respected

More revenue,
less effort

Three ways Sono pays for itself from day one — collecting late payments, answering clients around the clock, and activating your open leads.

Payment reminders

Sono calls overdue accounts on your schedule, follows your approved script, and collects payment directly — by card, bank link, or instalment plan.

24/7 customer service

Always-on phone support for status checks, document requests, and routine questions. No voicemail, no hold music, no missed calls — at any hour.

Lead activation

Sono follows up on open quotes and warm leads — reminds prospects, answers their questions, and books them in with the right adviser when they're ready.

Try Sono now

Hear Sono for yourself.
In seconds.

Drop your number and Sono will call you back right now. No form-filling, no scheduling — just a real conversation with the assistant.

Sono is calling you shortly.

Keep your phone close — you'll receive a call from Sono in the next minute or two. Answer it and have a real conversation with the assistant.

How Sono helps

Sono handles client calls
so advisers can advise

Trained on your products, processes, and compliance requirements. Every call is answered, handled, and logged automatically.

Payment reminders

Recovers overdue payments — automatically

Sono calls overdue accounts on your schedule, follows your approved script word-for-word, and collects payment directly — by card, bank link, or instalment plan.

  • Outbound calls on your approved schedule and script
  • Secure payment by card, bank link, or instalment plan
  • Every consent captured, every call logged
Call #5621 · Outbound Today, 10:42am
Paid · €240.00 Invoice #20448 · 14d late
Sono · 0:08
"This is a courtesy call about invoice 20448, which is 14 days overdue. Could we settle it today?"
Customer · 0:18
"Sorry, I completely forgot — can you send a link?"
Sono · 0:24
"Sending a secure payment link by SMS now."
Payment received Consent captured

24/7 customer service

Always answers — day, night, and overflow

Policy status, document requests, appointment changes — Sono handles them around the clock and routes anything complex to the right adviser.

  • Policy status, coverage questions, and payment enquiries
  • Document request logging and follow-up
  • Hand-off to the right adviser when needed
Call #5512 · Inbound
Resolved 22:17
Customer · 0:06
"I need to check the status of my claim from last week"
Sono checked claim system…
Sono · 0:14
"Your claim ref 77-4421 was approved on Monday. The payment is scheduled for Friday. Shall I send you a confirmation SMS?"
Status provided SMS sent

Lead activation

Turns open quotes into customers

Sono follows up on open quotes and warm leads — reminds prospects, answers their questions, and books a meeting with an adviser when they're ready.

  • Outbound follow-ups on quotes nearing expiry
  • Answers product questions and clarifies pricing
  • Books a meeting with the right adviser
Call #5712 · Outbound
Booked 3:27pm
Quote Q-3041 · expires in 5 days
Sono · 0:06
"Just following up on the pension quote we sent — do you have any questions before it expires?"
Customer · 0:18
"I'd like to talk it through with an adviser actually"
Sono · 0:24
"Of course. I can book you with Tuomas on Tuesday at 2pm. Sound good?"
Tuesday 2pm booked · prep note sent

Setup

Up and running in under an hour

01

Connect

We integrate Sono with your CRM, appointment system, and telephony. Typically under an hour.

02

Configure

We train Sono on your products, compliance requirements, and adviser availability.

03

Go live

Sono handles client calls. Every interaction logged and visible in your compliance dashboard.

FAQ

Common questions
from financial firms

Sono is trained not to collect regulated financial data such as account numbers or passwords. It handles non-sensitive queries and routes complex or regulated interactions to a human adviser.

Yes. Sono integrates with most major telephony and CRM platforms. We configure the integration during onboarding.

Sono's recording and storage practices are designed to comply with GDPR. We provide a data processing agreement as standard.

Yes. Sono supports multiple languages and can be configured to greet callers in the appropriate language automatically.

You approve all scripts and knowledge base content before go-live. We test extensively with your team to ensure Sono represents your firm accurately.

Get started

See Sono in
your firm

We'll walk you through exactly how Sono handles client enquiries, appointment booking, and compliance logging — in a 30-minute demo.

Book a Demo
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