👋 You just spoke to Sono. Here's what it looks like trained on your shop — and how to put it on your line in under an hour. Start free — 20 calls
Stop losing jobs to a ringing phone.
Sono picks up, books the service, and texts the confirmation while you're under the bonnet. 20 free calls. Live in under an hour.
Prefer to talk to a human first? Book a 15-min call
Used by service teams at
Hey, my Volvo's making this grinding noise when I brake. Can you look at it tomorrow?
Sounds like the front pads — I can book you in tomorrow 09:00 with Mika. Inspection is €45, replacement starts at €180 per axle.
Perfect. Do I need to drop it the night before?
Not necessary — 09:00 drop-off works. I'll text you the confirmation now.
by Sono
using us
via Sono
Try Sono now
Hear Sono for yourself.
In seconds.
Drop your number and Sono will call you back right now. No form-filling, no scheduling — just a real conversation with the assistant.
Sono is calling you shortly.
Keep your phone close — you'll receive a call from Sono in the next minute or two. Answer it and have a real conversation with the assistant.
Every missed call is a job
you didn't get
When you're hands-deep in an engine, the phone is the last thing you can answer. Here's what that costs you.
You're under a car when it rings
No technician can wipe their hands clean and pick up in time. That caller moves on — and books somewhere else.
Closed for lunch means lost bookings
Customers don't schedule their calls around your break. Voicemail fills up, callbacks rarely happen.
Evenings is when they decide
The pricing call, the "should I switch shops" call — they happen after 5pm. Whoever picks up wins.
Scheduling
Books the job, not just the name
Sono asks for the plate, the problem, and the preferred time — then drops the booking straight onto your calendar. No call-backs, no sticky notes.
- —Collects plate number, fault description, mileage
- —Checks your available slots in real time
- —Sends confirmation SMS to the customer
24/7 Answering
Picks up when you can't
Out back on a lift, already on the phone, closed for lunch, or gone for the day — Sono answers every time. No voicemail, no callback queue.
- —Answers during lunch, evenings, and weekends
- —Handles overflow when all lines are busy
- —No voicemail — every call gets a real response
Your Rules
Sticks to your shop's rules
Your prices, your slot lengths, the jobs you do and the jobs you don't touch. When a call needs a human, Sono hands it over immediately.
- —Knows your service types and pricing
- —Only books slots you've made available
- —Transfers instantly when a human is needed
Reminders
Keeps the calendar full
Sono sends the reminder the day before, and reschedules the ones who can't make it. Fewer no-shows, fewer empty bays.
- —Automated SMS reminder the day before
- —Handles reschedule requests automatically
- —Freed slots filled from your waiting list
How it works
Flow of
a Sono call
Four steps. Every call. No exceptions. From the ring to the booking.
Sono picks up immediately, every time — regardless of what you're doing
Understands the need — service type, vehicle, urgency — in natural conversation
Finds the right slot, answers questions, or routes to you when needed
Confirms the appointment, sends SMS, job appears on your calendar
Outcome A — Most calls
Books it to your calendar.
Sono confirms the slot, sends the customer an SMS, and the job appears on your calendar. You see it when you open up.
Outcome B — When it should
Forwards the call to you.
A complaint, a warranty argument, a quote you'd rather give yourself — Sono transfers straight to your line or takes a message you can call back.
Pricing
Start free.
Pay only when it's working.
20 calls free. After that, €10/month + €0.50 per answered call. Cancel any time.
One saved 200 € booking pays for a year.
Setup
Up and running in under an hour
Sign up
Shop name, phone, email. You're in.
Tell Sono about your shop
Services, prices, slots, jobs you don't take. Guided form — ten minutes.
Forward your number
One short call to your telco. We give you the script. After that, Sono picks up every call you don't.
Most shops finish in under an hour. Bookings land on your calendar. Every call is transcribed in your dashboard. You just do the work.
FAQ
Common questions
from repair shops
No. Sono works with your existing number via call forwarding. It only picks up calls you can't answer — your number stays the same and setup takes under 10 minutes.
Sono transfers instantly. The call comes through to you with full context of what was already discussed — the customer never has to repeat themselves.
Yes — on the Pro tier. We build integrations into your existing calendar or workshop management system so confirmed bookings land directly in your workflow with no double entry. The starter plan keeps bookings in your Sono dashboard.
Sono is fully multilingual. It handles calls in Finnish, Swedish, and English — and many more. You choose which languages to activate for your shop.
Every call is recorded and transcribed. Your dashboard shows full call logs, outcomes, durations, and transcripts — searchable and always available.
Yes. You get 20 calls on the house — that's roughly the first week or two for most shops. We'll only ask for payment details if you want to keep going.
We email you when you're close — usually around call 15 — with a link to continue. After that, it's €10 / month + €0.50 per answered call. If you don't continue, Sono just stops answering.
Yes. The voice you heard is the same product, just trained on a generic shop instead of yours. When you sign up, we train it on your services, prices, and bay schedule so it sounds like your shop.
Get started
Ready to stop
missing calls?
Sign up, forward your number, and Sono is answering before lunch. 20 calls free.
Start free — 20 callsWant a human walkthrough first? Book a 15-min call
