Industry — Real Estate
Sono answers every inbound call for your agency 24/7 — qualifying buyers, booking viewings, and answering property questions while your agents focus on closing.
Trusted by real estate agencies
Every agency loses deals to unanswered calls. Here's exactly what's happening.
Property searches peak on Sunday afternoons. Your office is closed. The buyer calls three agencies — whoever answers first gets the viewing.
30% of inbound calls are simple queries — price, size, parking, availability. Each one takes 5 minutes of an agent's time.
A missed call from a motivated buyer isn't a minor inconvenience — it's a lost sale. In real estate, every lead counts.
How Sono helps
Trained on your listings, pricing, and viewing availability. Natural conversations that capture every lead and book every showing.
Viewing Bookings
Sono collects buyer details, checks agent availability, and confirms the viewing — without a single call-back from your team.
Property Inquiries
Trained on your current listings, Sono handles the routine questions your agents answer dozens of times a day — and turns each call into a viewing opportunity.
Lead Qualification
Your agents arrive at every viewing knowing exactly who they're meeting — budget, timeline, and must-haves already captured.
Use cases
The specific tasks Sono handles for real estate teams.
Setup
We connect Sono to your agency's calendar and listing database. Call forwarding typically takes under 10 minutes.
We train Sono on your current listings, agent availability, and qualification criteria.
Sono handles inbound calls. Viewing bookings, lead profiles, and call transcripts appear in your dashboard.
FAQ
Yes. Sono's knowledge base is updated regularly — new listings, price changes, and status updates can be pushed in real time.
Sono transfers to the relevant agent with full context. If they're unavailable, it captures a detailed message and sends it immediately.
Absolutely. Sono can be configured to handle both, with separate workflows for rental applicants and buyers.
Yes. Each branch can have its own configuration, agent routing, and availability calendar.
Data is stored and processed in accordance with GDPR. We provide a data processing agreement as part of onboarding.
Get started
We'll walk you through exactly how Sono handles buyer enquiries and viewing bookings — in a 30-minute demo using your real listings.
Book a Demo