Industry — Home Services
Sono answers every inbound call for your trade business 24/7 — booking jobs, answering questions, and capturing leads while you're on-site getting work done.
Trusted by home service businesses
Every trade business loses jobs to missed calls. Here's exactly what's happening.
Your hands are in a crawl space. Your phone rings, you miss it, and the customer books the next plumber on the list.
Customers discover a problem Saturday night. If you don't answer, they book whoever does.
Returning 20 missed calls at the end of the day adds an hour to your evening — and half of them already found someone else.
How Sono helps
Trained on your services, pricing, and availability. Books jobs directly into your calendar without you lifting a finger.
Job Bookings
Sono collects job details, checks your availability, and confirms the booking — without you ever putting down your tools.
Lead Capture
Even when you can't book immediately, Sono captures every caller's full details and delivers a clean, actionable summary ready for callback.
Job Status
Status calls are the most repetitive interruptions in any trade business. Sono handles them automatically — even rescheduling requests.
Use cases
The specific tasks Sono handles for home service teams.
Setup
We link Sono to your booking calendar and set up call forwarding in under 10 minutes.
We train Sono on your services, service area, pricing, and availability rules.
Sono starts answering calls and booking jobs. You see every call log in your dashboard.
FAQ
Sono answers simultaneously — no engaged tone, no missed calls, even during your busiest periods.
Sono integrates with most major scheduling tools via API or web form. We configure this during onboarding, typically in under an hour.
Yes. Sono can be trained on your standard rates and provide ballpark pricing. For complex jobs it captures the details and flags them for a callback.
Absolutely. Sono scales from one-person operations to multi-van fleets — each with their own availability and routing.
Sono reads your calendar in real time and only offers slots that are actually free. No double bookings.
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Get started
We'll walk you through exactly how Sono handles bookings and lead capture — in a 30-minute demo using your own services.
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