Industry — Automotive Service
Sono answers every inbound call for your workshop 24/7 — handling bookings, status inquiries, and after-hours requests so your team can focus on the cars in front of them.
Trusted by automotive service teams
Every workshop loses bookings to unanswered calls. Here's exactly what's happening.
When a technician is under a car, the phone rings out. That caller books with the competitor down the road.
A customer at the desk takes priority — the five callers waiting go to voicemail and rarely call back.
Customers research and decide after hours. Without coverage, bookings land at whoever picks up first.
How Sono helps
Trained on your services, prices, and policies. No scripts, no menus — natural conversations that get things done.
Service Bookings
Sono collects the vehicle registration, service type, and preferred time — confirms directly into your calendar. No call-backs needed.
Status Calls
Status inquiries are the most repetitive calls in any workshop. Sono checks your system and responds with real information — without interrupting your team.
After Hours
Evenings and weekends are peak decision time. Sono captures every request with full details, ready for your team Monday morning.
Use cases
The specific tasks Sono handles for automotive teams.
Setup
We connect Sono to your website, services, and calendar. You set call forwarding — typically under 10 minutes.
We train Sono on your services, pricing, and policies. We test and fine-tune until it perfectly represents your brand.
Sono starts handling calls. Transcripts, recordings, and booking data visible in your dashboard from day one.
FAQ
Sono hands off instantly. The call transfers to your team with full context of what was discussed, so the customer never repeats themselves.
Yes. We build integrations into your existing calendar, booking system, and CRM. Confirmed bookings land directly in your workflow — no double entry, no manual follow-up.
Sono is fully multilingual. For Finnish workshops it handles calls in Finnish, Swedish, and English. You configure which languages to support.
Every call is recorded and transcribed. You get a searchable dashboard with full call logs, outcomes, durations, and transcripts.
No. Sono works with your existing number via call forwarding. It only picks up calls you can't answer. Setup takes under 10 minutes.
Get started
We'll show you exactly how Sono handles your calls in a 30-minute demo — bookings, status inquiries, and after-hours.
Book a Demo